Product Description:
The ADO Air Carbon is a lightweight, high-performance e-bike crafted with a carbon fiber frame for ultimate strength and agility. Powered by a BAFANG 250W brushless DC motor and equipped with a torque sensor, it delivers a responsive and smooth riding experience. With a 9.6Ah battery, the bike can reach up to 100 km on a single charge, perfect for urban commuting and long-distance rides.
Featuring a 2.4" IPS colorful display, dual riding modes, and ADO Smart APP integration with anti-theft GPS, the ADO Air Carbon ensures full control and security on the go. Certified by SGS CE, it meets high safety and performance standards.
Specifications & Performance:
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Motor: 250W BAFANG Brushless DC Motor
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Sensor: Torque Sensor
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Battery: 36V/9.6Ah
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Frame Material: Carbon Fiber
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Display: 2.4" IPS Colorful Display (IPX7)
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App Integration: ADO Smart APP with Anti-Theft GPS
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Range: Up to 100 km
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Top Speed: 25 km/h
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Riding Mode: Dual Mode
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Torque: 35N·m
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Transmission: Single Speed
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Maximum Climbing Angle: 20°
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Charging Time: 4-6 Hours
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IP Rating: IPX5 (Frame), IPX7 (Display)
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Certificates: SGS CE Certified
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Recommended Rider Height: 155 cm – 190 cm
Thank you for choosing Ecoprobikes. Here's a comprehensive guide to our order confirmation, processing, and delivery procedures to ensure a smooth and satisfying experience:
Order Confirmation and Pre-Authorization
- Initial Pre-Authorization: When you place an order, we will pre-authorize your payment card. This is a standard procedure to confirm fund availability. Rest assured, no actual charges will be applied at this stage.
- Verification of Stock: Our team will promptly verify the availability of your selected item(s). If any item is on backorder or delayed, we will immediately void the pre-authorization and notify you of the delay.
Payment Processing and Dispatch
- Finalizing Payment: Upon order confirmation, we will process the payment. Your card will be charged, and your order will be prepared for shipment.
- Preparation and Dispatch Timeline: The preparation of your order takes 1-3 working days, followed by a transit time of 2-4 business days.
Tracking and Delivery
- Tracking Information: You will receive an email with tracking details within 24 hours of your order being dispatched. This enables you to monitor the delivery progress.
- Follow-Up: In case you do not receive tracking information within 6 working days, please contact us at support@ecoprobikes.com. Our customer support team will be happy to assist you.
Handling Damages
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Inspection on Arrival: We advise you to inspect your delivery upon arrival. In the unfortunate event of receiving damaged items, please take the following steps:
- Refuse Delivery: Do not accept delivery of damaged items.
- Report Immediately: Send us clear photos of the damage to support@ecoprobikes.com. This enables us to initiate an insurance claim and address the issue promptly.
For any further inquiries or assistance regarding your order, please feel free to reach out to our customer support team. We are here to ensure your satisfaction and a seamless shopping experience with Ecoprobikes.
Ecoprobikes Warranty Policy
At Ecoprobikes, we are committed to providing high-quality products sourced from various reputable manufacturers. We stand behind the durability and performance of the products we offer. This warranty policy outlines the coverage for our range of bicycles and scooters.
Bicycle Warranty
Our bicycles are carefully selected to ensure they meet our quality standards. This warranty policy outlines the coverage for bicycles sold by Ecoprobikes.
Warranty Period:
- Battery: 12 months
- Motor: 12 months
- Controller: 12 months
- Body frame: 12 months
- Other accessories: 3 months
Exclusions:
Please note that this warranty does not cover the following:
- Wearing Parts: This warranty does not cover wearing parts, including but not limited to brakes, tires, surface paint, trim strips, floor mats, and similar components. These are considered regular maintenance items and are subject to wear and tear during normal use.
- Damage Caused by Human Factors: Ecoprobikes does not guarantee damage caused by human factors, misuse, improper maintenance, accidents, unauthorized modifications, or any other actions or circumstances beyond normal intended use.
Scooter Warranty
Our scooters are sourced from trusted manufacturers to provide you with convenience and reliability. This warranty policy outlines the coverage for scooters sold by Ecoprobikes.
Warranty Period:
- Battery: 6 months
- Motor: 6 months
- Controller: 6 months
- Body frame: 12 months
Exclusions:
Please be aware that this warranty does not cover the following:
- Wearing Parts: This warranty does not cover wearing parts, including but not limited to brakes, tires, surface paint, trim strips, floor mats, and similar components. These items are considered regular maintenance items and are subject to wear and tear during normal use.
- Damage Caused by Human Factors: Ecoprobikes do not guarantee damage caused by human factors, misuse, improper maintenance, accidents, unauthorized modifications, or any other actions or circumstances beyond the normal intended use.
Submitting a Warranty Claim:
If you believe that your Ecoprobikes product is experiencing a covered issue within the specified warranty period, please follow these steps to initiate a warranty claim:
- Contact our Customer Service Team at returns@ecoprobikes.com to report the issue and provide proof of purchase.
- Our Customer Service Team will guide you through the warranty claim process, which may include providing photographs or other relevant information.
- Once your claim is approved, we will work with you to facilitate the repair or replacement of the affected components or product, as deemed necessary.
Important Notes:
- All warranty claims are subject to an evaluation by Ecoprobikes to determine if the issue is covered under this warranty policy.
- Any repairs or replacements conducted under warranty do not extend the original warranty period.
- The warranty is valid only for the original purchaser and is non-transferable.
- Ecoprobikes reserves the right to update or modify this warranty policy at any time.
We appreciate your trust in Ecoprobikes and the products we offer from various manufacturers. If you have any questions or concerns about this warranty policy, please do not hesitate to contact our Customer Service Team. Thank you for choosing Ecoprobikes!
Disclaimer: This warranty policy is provided as a general guideline and is subject to change. Please refer to the specific warranty terms and conditions provided with your Ecoprobikes product for the most accurate and up-to-date
ADOEBIKE
Crank Sprockets
The ADO Air Carbon uses a high-strength, high-hardness crank sprocket to ensure efficient power transfer, enhanced durability, and smooth, reliable riding performance.
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Fat Tyre Capability
Benefit from extra wear resistance and durability for extended longevity and reliability.
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E-Mark IPX5
Experience the lightweight yet durable aluminum frame, ensuring both durability and quality for a reliable ride.
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Lcd Display
The ADO Air Carbon comes with an IPX7 waterproof IPS color display, offering bright, clear visibility in all weather conditions. It allows riders to easily track speed, battery level, and other essential information even under direct sunlight.
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Hydraulic Brakes
Experience safer and more stable riding with advanced features and reliable components.
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Led Lights
ADO Air Carbon features an Integrated high-brightness LED lights are seamlessly built into the design, providing excellent visibility and ensuring safer rides during nighttime or low-light conditions.