ADO DECE 300C 27.5in Electric Power Assist Bike - Enhanced Performance for Urban Adventures
Discover the ADO DECE 300C, a cutting-edge 27.5-inch Electric Power Assist Bike designed to redefine your city commutes and trail explorations. With a modern MTB-assisted design, this bike merges style and functionality, offering ebike enthusiasts an elevated riding experience. Unleash the potential of your daily rides, whether conquering long distances on city streets or tackling trails with ease.
| Model Number | Tyre Type | Brakes | Assist Distance | Measurement (mm): |
|---|---|---|---|---|
| DECE 300C | Rubber Pneumatic Tire | Front and Rear Hydraulic Disc Brakes | <90km | 1480 * 260 * 780mm |
| Tyre Size | Motor Power | Speeds | Adapter | Display |
| 27.5 inches | 250W | Shimano 9-Speed Gearbox | 42v 2A | LCD Display |
| Fork Materials | Battery Capacity | Electric Distance | Weight | Max Load |
| Lightweight Aluminium Alloy | 36V 10.4AH | <60KM | 22 kg | 120kg |
Experience the pinnacle of urban mobility and trail exploration with the ADO DECE 300C 27.5in Electric Power Assist Bike. Elevate your riding adventures, embrace convenience, and ride farther with ease
Thank you for choosing Ecoprobikes. Here's a comprehensive guide to our order confirmation, processing, and delivery procedures to ensure a smooth and satisfying experience:
Order Confirmation and Pre-Authorization
- Initial Pre-Authorization: When you place an order, we will pre-authorize your payment card. This is a standard procedure to confirm fund availability. Rest assured, no actual charges will be applied at this stage.
- Verification of Stock: Our team will promptly verify the availability of your selected item(s). If any item is on backorder or delayed, we will immediately void the pre-authorization and notify you of the delay.
Payment Processing and Dispatch
- Finalizing Payment: Upon order confirmation, we will process the payment. Your card will be charged, and your order will be prepared for shipment.
- Preparation and Dispatch Timeline: The preparation of your order takes 1-3 working days, followed by a transit time of 2-4 business days.
Tracking and Delivery
- Tracking Information: You will receive an email with tracking details within 24 hours of your order being dispatched. This enables you to monitor the delivery progress.
- Follow-Up: In case you do not receive tracking information within 6 working days, please contact us at support@ecoprobikes.com. Our customer support team will be happy to assist you.
Handling Damages
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Inspection on Arrival: We advise you to inspect your delivery upon arrival. In the unfortunate event of receiving damaged items, please take the following steps:
- Refuse Delivery: Do not accept delivery of damaged items.
- Report Immediately: Send us clear photos of the damage to support@ecoprobikes.com. This enables us to initiate an insurance claim and address the issue promptly.
For any further inquiries or assistance regarding your order, please feel free to reach out to our customer support team. We are here to ensure your satisfaction and a seamless shopping experience with Ecoprobikes.
Ecoprobikes Warranty Policy
At Ecoprobikes, we are committed to providing high-quality products sourced from various reputable manufacturers. We stand behind the durability and performance of the products we offer. This warranty policy outlines the coverage for our range of bicycles and scooters.
Bicycle Warranty
Our bicycles are carefully selected to ensure they meet our quality standards. This warranty policy outlines the coverage for bicycles sold by Ecoprobikes.
Warranty Period:
- Battery: 12 months
- Motor: 12 months
- Controller: 12 months
- Body frame: 12 months
- Other accessories: 3 months
Exclusions:
Please note that this warranty does not cover the following:
- Wearing Parts: This warranty does not cover wearing parts, including but not limited to brakes, tires, surface paint, trim strips, floor mats, and similar components. These are considered regular maintenance items and are subject to wear and tear during normal use.
- Damage Caused by Human Factors: Ecoprobikes does not guarantee damage caused by human factors, misuse, improper maintenance, accidents, unauthorized modifications, or any other actions or circumstances beyond normal intended use.
Scooter Warranty
Our scooters are sourced from trusted manufacturers to provide you with convenience and reliability. This warranty policy outlines the coverage for scooters sold by Ecoprobikes.
Warranty Period:
- Battery: 6 months
- Motor: 6 months
- Controller: 6 months
- Body frame: 12 months
Exclusions:
Please be aware that this warranty does not cover the following:
- Wearing Parts: This warranty does not cover wearing parts, including but not limited to brakes, tires, surface paint, trim strips, floor mats, and similar components. These items are considered regular maintenance items and are subject to wear and tear during normal use.
- Damage Caused by Human Factors: Ecoprobikes do not guarantee damage caused by human factors, misuse, improper maintenance, accidents, unauthorized modifications, or any other actions or circumstances beyond the normal intended use.
Submitting a Warranty Claim:
If you believe that your Ecoprobikes product is experiencing a covered issue within the specified warranty period, please follow these steps to initiate a warranty claim:
- Contact our Customer Service Team at returns@ecoprobikes.com to report the issue and provide proof of purchase.
- Our Customer Service Team will guide you through the warranty claim process, which may include providing photographs or other relevant information.
- Once your claim is approved, we will work with you to facilitate the repair or replacement of the affected components or product, as deemed necessary.
Important Notes:
- All warranty claims are subject to an evaluation by Ecoprobikes to determine if the issue is covered under this warranty policy.
- Any repairs or replacements conducted under warranty do not extend the original warranty period.
- The warranty is valid only for the original purchaser and is non-transferable.
- Ecoprobikes reserves the right to update or modify this warranty policy at any time.
We appreciate your trust in Ecoprobikes and the products we offer from various manufacturers. If you have any questions or concerns about this warranty policy, please do not hesitate to contact our Customer Service Team. Thank you for choosing Ecoprobikes!
Disclaimer: This warranty policy is provided as a general guideline and is subject to change. Please refer to the specific warranty terms and conditions provided with your Ecoprobikes product for the most accurate and up-to-date
Effortless Shimano 9-Speed Gearbox
The ADO electric bike offers versatile riding modes and incorporates Shimano's 9-speed shifting system, addressing challenges riders may face on inclines, in snowy conditions, and on uneven terrains. It ensures customers enjoy a seamless and enjoyable sports experience.
Advanced G-Driver 2.0 Control System
Experience intelligent power assistance with the G-Driver control system, mimicking torque sensing for seamless power adjustment during uphill and downhill rides, delivering enhanced efficiency
while reducing your effort.
Innovative Energy Battery
Utilizing automotive-grade 18650 batteries with a V2.0 BMS system, our e-bikes offer 20% improved efficiency and can endure 500 charge-discharge cycles, even at temperatures as low as -10°C. The 10.4Ah detachable multi-fused energy battery enhances portability and safety, guarding against over-current, over-discharge, temperature, and short circuit concerns.
Lightweight Aluminium Alloy Frame
The frame is crafted from lightweight aluminum alloy, resulting in a total bike weight of just 22KG, a fact verified through rigorous testing by SGS laboratories, including 400,000 aging cycles.
Ergonomic Design
The e-bike handlebar and seat tube can be adjusted according to different height needs. The e-bike is suitable for riders from 165 cm to 190 cm tall.