Description
This electric bike is crafted from 6061 aluminum alloy, providing a lightweight yet durable frame. It is equipped with an Ananda 250W brushless mid-drive motor, offering 70 N.m of torque, giving it the power to climb moderate slopes and handle urban commutes with ease. The bike features 27.5 x 2.4 spoke tires, ensuring stability and traction on different terrains. The SHIMANO 9-speed transmission system allows smooth gear shifting, while the SHIMANO 9-speed chain ensures durability.
The bike is fitted with 180mm front and rear Tektro hydraulic disc brakes for reliable and responsive braking. The Ananda TFT D18 display provides essential ride information at a glance. It uses a 36V 19.2Ah SAMSUNG lithium-ion battery, which delivers a maximum mileage of 260 km in PAS level 1 and 150 km in PAS level 5. The maximum speed is 25 km/h, suitable for urban commuting. With a maximum climbing degree of 10°, the bike can handle moderate inclines. Charging time ranges from 3 to 8 hours, depending on battery usage.
Specifications
- Material: 6061 Aluminum Alloy
- Motor: Ananda 250W Brushless Mid-drive Motor
- Torque: 70 N.m
- Tires: 27.5 x 2.4 Spoke Tires
- Transmission System: SHIMANO 9-Speed
- Chain: SHIMANO 9-Speed Chain
- Brakes: 180mm Front & Rear Tektro Hydraulic Disc Brakes
- Display: Ananda TFT D18
- Battery: 36V 19.2Ah SAMSUNG Lithium-ion
- Speed: 25 km/h
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Mileage:
- 260 km (PAS 1 level)
- 150 km (PAS 5 level)
- Charging Time: About 3-8 hours
- Maximum Climbing Degree: 10°
- Bike Weight: 25.6 kg (56.43 lbs)
- Gross Weight: 33 kg (72.75 lbs)
Thank you for choosing Ecoprobikes. Here's a comprehensive guide to our order confirmation, processing, and delivery procedures to ensure a smooth and satisfying experience:
Order Confirmation and Pre-Authorization
- Initial Pre-Authorization: When you place an order, we will pre-authorize your payment card. This is a standard procedure to confirm fund availability. Rest assured, no actual charges will be applied at this stage.
- Verification of Stock: Our team will promptly verify the availability of your selected item(s). If any item is on backorder or delayed, we will immediately void the pre-authorization and notify you of the delay.
Payment Processing and Dispatch
- Finalizing Payment: Upon order confirmation, we will process the payment. Your card will be charged, and your order will be prepared for shipment.
- Preparation and Dispatch Timeline: The preparation of your order takes 1-3 working days, followed by a transit time of 2-4 business days.
Tracking and Delivery
- Tracking Information: You will receive an email with tracking details within 24 hours of your order being dispatched. This enables you to monitor the delivery progress.
- Follow-Up: In case you do not receive tracking information within 6 working days, please contact us at support@ecoprobikes.com. Our customer support team will be happy to assist you.
Handling Damages
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Inspection on Arrival: We advise you to inspect your delivery upon arrival. In the unfortunate event of receiving damaged items, please take the following steps:
- Refuse Delivery: Do not accept delivery of damaged items.
- Report Immediately: Send us clear photos of the damage to support@ecoprobikes.com. This enables us to initiate an insurance claim and address the issue promptly.
For any further inquiries or assistance regarding your order, please feel free to reach out to our customer support team. We are here to ensure your satisfaction and a seamless shopping experience with Ecoprobikes.
Ecoprobikes Warranty Policy
At Ecoprobikes, we are committed to providing high-quality products sourced from various reputable manufacturers. We stand behind the durability and performance of the products we offer. This warranty policy outlines the coverage for our range of bicycles and scooters.
Bicycle Warranty
Our bicycles are carefully selected to ensure they meet our quality standards. This warranty policy outlines the coverage for bicycles sold by Ecoprobikes.
Warranty Period:
- Battery: 12 months
- Motor: 12 months
- Controller: 12 months
- Body frame: 12 months
- Other accessories: 3 months
Exclusions:
Please note that this warranty does not cover the following:
- Wearing Parts: This warranty does not cover wearing parts, including but not limited to brakes, tires, surface paint, trim strips, floor mats, and similar components. These are considered regular maintenance items and are subject to wear and tear during normal use.
- Damage Caused by Human Factors: Ecoprobikes does not guarantee damage caused by human factors, misuse, improper maintenance, accidents, unauthorized modifications, or any other actions or circumstances beyond normal intended use.
Scooter Warranty
Our scooters are sourced from trusted manufacturers to provide you with convenience and reliability. This warranty policy outlines the coverage for scooters sold by Ecoprobikes.
Warranty Period:
- Battery: 6 months
- Motor: 6 months
- Controller: 6 months
- Body frame: 12 months
Exclusions:
Please be aware that this warranty does not cover the following:
- Wearing Parts: This warranty does not cover wearing parts, including but not limited to brakes, tires, surface paint, trim strips, floor mats, and similar components. These items are considered regular maintenance items and are subject to wear and tear during normal use.
- Damage Caused by Human Factors: Ecoprobikes do not guarantee damage caused by human factors, misuse, improper maintenance, accidents, unauthorized modifications, or any other actions or circumstances beyond the normal intended use.
Submitting a Warranty Claim:
If you believe that your Ecoprobikes product is experiencing a covered issue within the specified warranty period, please follow these steps to initiate a warranty claim:
- Contact our Customer Service Team at returns@ecoprobikes.com to report the issue and provide proof of purchase.
- Our Customer Service Team will guide you through the warranty claim process, which may include providing photographs or other relevant information.
- Once your claim is approved, we will work with you to facilitate the repair or replacement of the affected components or product, as deemed necessary.
Important Notes:
- All warranty claims are subject to an evaluation by Ecoprobikes to determine if the issue is covered under this warranty policy.
- Any repairs or replacements conducted under warranty do not extend the original warranty period.
- The warranty is valid only for the original purchaser and is non-transferable.
- Ecoprobikes reserves the right to update or modify this warranty policy at any time.
We appreciate your trust in Ecoprobikes and the products we offer from various manufacturers. If you have any questions or concerns about this warranty policy, please do not hesitate to contact our Customer Service Team. Thank you for choosing Ecoprobikes!
Disclaimer: This warranty policy is provided as a general guideline and is subject to change. Please refer to the specific warranty terms and conditions provided with your Ecoprobikes product for the most accurate and up-to-date
ENGWE
Bafang 250W Brushless Motor
The Bafang 250W Brushless Motor provides efficient and powerful performance, delivering smooth acceleration and reliable torque for electric bikes and other micromobility applications.
ENGWE
SHIMANO 9-Speed chain
The SHIMANO 9-Speed chain offers accurate construction and enhanced durability, making it ideal for 9-speed drivetrains.
ENGWE
Headlight
Illuminate the path ahead while maintaining complete visibility to other vehicles on the road.
ENGWE
Display
The Ananda TFT D18 is meticulously crafted with premium materials, ensuring a luxurious and comfortable riding experience. Every moment on this bike feels like a blissful journey.
ENGWE
SHIMANO 9-Speed
The SHIMANO gear shifter delivers smooth and dependable gear shifting, adapting effortlessly to various terrains and gradients, allowing for a versatile cycling experience. The 160mm disk brake rotor and IP65 waterproof speed sensor offer powerful braking and consistent performance, ensuring reliability in all conditions.