Product Description:
The GN27 Electric Bike combines powerful performance and sleek design, making it the perfect choice for urban commuting and recreational riding. Featuring a robust 750W brushless motor and a 48V10.4Ah battery, this e-bike offers up to 70KM on pedal assist and 40KM on electric mode. The Shimano 7-speed gear system ensures smooth transitions, while the spring suspension fork and high-carbon steel frame deliver a comfortable and durable ride. With a top speed of 35KM/h and a torque of 50NM, this bike effortlessly tackles varied terrains. Its disc brakes ensure reliable stopping power for added safety.
Specifications:
- Model: GN27
- Battery Capacity: 48V10.4Ah (3.1KG)
- Motor: Brushless, 48V750W
- Max Speed: 35KM/h
- Range: 40KM (electric), 70KM (pedal assist)
- Gear: Shimano 7-speed
- Frame: 27.5" High-carbon steel
- Tyres: 27.5 x 1.95
- Fork Suspension: Spring suspension (aluminum)
- Brakes: Disc brakes
- Weight: Net 26KG, Gross 31.5KG
- Load Capacity: 120KG
- Charging Time: 4-6 hours
Thank you for choosing Ecoprobikes. Here's a comprehensive guide to our order confirmation, processing, and delivery procedures to ensure a smooth and satisfying experience:
Order Confirmation and Pre-Authorization
- Initial Pre-Authorization: When you place an order, we will pre-authorize your payment card. This is a standard procedure to confirm fund availability. Rest assured, no actual charges will be applied at this stage.
- Verification of Stock: Our team will promptly verify the availability of your selected item(s). If any item is on backorder or delayed, we will immediately void the pre-authorization and notify you of the delay.
Payment Processing and Dispatch
- Finalizing Payment: Upon order confirmation, we will process the payment. Your card will be charged, and your order will be prepared for shipment.
- Preparation and Dispatch Timeline: The preparation of your order takes 1-3 working days, followed by a transit time of 2-4 business days.
Tracking and Delivery
- Tracking Information: You will receive an email with tracking details within 24 hours of your order being dispatched. This enables you to monitor the delivery progress.
- Follow-Up: In case you do not receive tracking information within 6 working days, please contact us at support@ecoprobikes.com. Our customer support team will be happy to assist you.
Handling Damages
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Inspection on Arrival: We advise you to inspect your delivery upon arrival. In the unfortunate event of receiving damaged items, please take the following steps:
- Refuse Delivery: Do not accept delivery of damaged items.
- Report Immediately: Send us clear photos of the damage to support@ecoprobikes.com. This enables us to initiate an insurance claim and address the issue promptly.
For any further inquiries or assistance regarding your order, please feel free to reach out to our customer support team. We are here to ensure your satisfaction and a seamless shopping experience with Ecoprobikes.
Ecoprobikes Warranty Policy
At Ecoprobikes, we are committed to providing high-quality products sourced from various reputable manufacturers. We stand behind the durability and performance of the products we offer. This warranty policy outlines the coverage for our range of bicycles and scooters.
Bicycle Warranty
Our bicycles are carefully selected to ensure they meet our quality standards. This warranty policy outlines the coverage for bicycles sold by Ecoprobikes.
Warranty Period:
- Battery: 12 months
- Motor: 12 months
- Controller: 12 months
- Body frame: 12 months
- Other accessories: 3 months
Exclusions:
Please note that this warranty does not cover the following:
- Wearing Parts: This warranty does not cover wearing parts, including but not limited to brakes, tires, surface paint, trim strips, floor mats, and similar components. These are considered regular maintenance items and are subject to wear and tear during normal use.
- Damage Caused by Human Factors: Ecoprobikes does not guarantee damage caused by human factors, misuse, improper maintenance, accidents, unauthorized modifications, or any other actions or circumstances beyond normal intended use.
Scooter Warranty
Our scooters are sourced from trusted manufacturers to provide you with convenience and reliability. This warranty policy outlines the coverage for scooters sold by Ecoprobikes.
Warranty Period:
- Battery: 6 months
- Motor: 6 months
- Controller: 6 months
- Body frame: 12 months
Exclusions:
Please be aware that this warranty does not cover the following:
- Wearing Parts: This warranty does not cover wearing parts, including but not limited to brakes, tires, surface paint, trim strips, floor mats, and similar components. These items are considered regular maintenance items and are subject to wear and tear during normal use.
- Damage Caused by Human Factors: Ecoprobikes do not guarantee damage caused by human factors, misuse, improper maintenance, accidents, unauthorized modifications, or any other actions or circumstances beyond the normal intended use.
Submitting a Warranty Claim:
If you believe that your Ecoprobikes product is experiencing a covered issue within the specified warranty period, please follow these steps to initiate a warranty claim:
- Contact our Customer Service Team at returns@ecoprobikes.com to report the issue and provide proof of purchase.
- Our Customer Service Team will guide you through the warranty claim process, which may include providing photographs or other relevant information.
- Once your claim is approved, we will work with you to facilitate the repair or replacement of the affected components or product, as deemed necessary.
Important Notes:
- All warranty claims are subject to an evaluation by Ecoprobikes to determine if the issue is covered under this warranty policy.
- Any repairs or replacements conducted under warranty do not extend the original warranty period.
- The warranty is valid only for the original purchaser and is non-transferable.
- Ecoprobikes reserves the right to update or modify this warranty policy at any time.
We appreciate your trust in Ecoprobikes and the products we offer from various manufacturers. If you have any questions or concerns about this warranty policy, please do not hesitate to contact our Customer Service Team. Thank you for choosing Ecoprobikes!
Disclaimer: This warranty policy is provided as a general guideline and is subject to change. Please refer to the specific warranty terms and conditions provided with your Ecoprobikes product for the most accurate and up-to-date
GUNAI
Configurations
GUNAI
High-Performance Electric Motor
The GN27 Electric Mountain Bike is equipped with a robust 48V 750W brushless motor, offering reliable and efficient performance. With a maximum speed of 35 km/h and an impressive 50NM torque, it ensures smooth acceleration and excellent climbing capabilities. Whether for daily commutes or adventurous rides, this bike allows you to reach your destination quickly and effortlessly.
GUNAI
Shimano 7-speed derailleur
The Shimano 7-speed derailleur enhances your riding experience with smooth and precise gear shifts, giving you better control over speed and effort. Whether climbing steep hills or cruising on flat terrain, the versatile gearing system allows you to adapt seamlessly to different environments, making every ride more comfortable and efficient.
GUNAI
Aluminum Spring Suspension Fork
The GN27 is equipped with a premium aluminum fork featuring a spring suspension system, designed to enhance both stability and comfort. This advanced suspension absorbs shocks and vibrations effectively, reducing the impact of rough or uneven terrain on your ride. Whether you're tackling bumpy trails or riding on city streets, the suspension ensures a smoother, more enjoyable experience by maintaining consistent control and minimizing rider fatigue.
GUNAI
48v 10.4Ah Rechargeable Battery
Powered by a 48V 10.4Ah lithium battery, the GN27 provides a range of up to 40 km in pure electric mode and extends to 70 km with pedal assist. The battery recharges fully within 4-6 hours, minimizing downtime and keeping you ready for your next journey.
GUNAI
Premium Display
Stay informed at a glance with the multifunctional LCD display. It provides real-time updates on your riding data, including speed, battery level, total mileage, and pedal-assist mode. The intuitive interface ensures that you can monitor your bike’s performance and manage your ride efficiently, whether you're commuting or exploring longer routes.
ENGWE
Led Headlight
The high-brightness front LED provides excellent illumination, lighting up the road ahead with an impressively long range, ensuring you can see clearly in low-light conditions.