Product Description:
The GN29 Electric Bike is engineered for performance and versatility, making it ideal for both city commutes and outdoor adventures. Equipped with a powerful 48V750W brushless motor and a 15Ah battery, this e-bike delivers an impressive range of 50KM-90KM and a top speed of 50KM/H. Its Shimano TX55 21-speed gear system ensures precision and adaptability across terrains. Designed with a 29-inch aluminum frame, spring suspension fork, and lockable mechanism, the GN29 offers durability and a smooth riding experience. Lightweight yet robust, it accommodates a maximum load of 130KG, perfect for riders seeking reliability and efficiency.
Specifications:
- Model: GN29
- Battery Capacity: 15Ah (3KG)
- Motor: Brushless, 48V750W
- Max Speed: 50KM/H
- Range: 50KM-90KM
- Gear: Shimano TX55 21-speed
- Frame: 29-inch aluminum, 17-inch size
- Tyres: 29 inches
- Fork Suspension: Spring suspension, lockable (aluminum)
- Brakes: Disc brakes
- Weight: Net 28KG, Gross 31KG
- Load Capacity: 130KG
- Charging Time: 6-7 hours
- Display: Left-mounted display
Thank you for choosing Ecoprobikes. Here's a comprehensive guide to our order confirmation, processing, and delivery procedures to ensure a smooth and satisfying experience:
Order Confirmation and Pre-Authorization
- Initial Pre-Authorization: When you place an order, we will pre-authorize your payment card. This is a standard procedure to confirm fund availability. Rest assured, no actual charges will be applied at this stage.
- Verification of Stock: Our team will promptly verify the availability of your selected item(s). If any item is on backorder or delayed, we will immediately void the pre-authorization and notify you of the delay.
Payment Processing and Dispatch
- Finalizing Payment: Upon order confirmation, we will process the payment. Your card will be charged, and your order will be prepared for shipment.
- Preparation and Dispatch Timeline: The preparation of your order takes 3-5 working days, followed by a transit time of 2-4 business days.
Tracking and Delivery
- Tracking Information: You will receive an email with tracking details within 24 hours of your order being dispatched. This enables you to monitor the delivery progress.
- Follow-Up: In case you do not receive tracking information within 6 working days, please contact us at support@ecoprobikes.com. Our customer support team will be happy to assist you.
Handling Damages
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Inspection on Arrival: We advise you to inspect your delivery upon arrival. In the unfortunate event of receiving damaged items, please take the following steps:
- Refuse Delivery: Do not accept delivery of damaged items.
- Report Immediately: Send us clear photos of the damage to support@ecoprobikes.com. This enables us to initiate an insurance claim and address the issue promptly.
For any further inquiries or assistance regarding your order, please feel free to reach out to our customer support team. We are here to ensure your satisfaction and a seamless shopping experience with Ecoprobikes.
Ecoprobikes Warranty Policy
At Ecoprobikes, we are committed to providing high-quality products sourced from various reputable manufacturers. We stand behind the durability and performance of the products we offer. This warranty policy outlines the coverage for our range of bicycles and scooters.
Bicycle Warranty
Our bicycles are carefully selected to ensure they meet our quality standards. This warranty policy outlines the coverage for bicycles sold by Ecoprobikes.
Warranty Period:
- Battery: 12 months
- Motor: 12 months
- Controller: 12 months
- Body frame: 12 months
- Other accessories: 3 months
Exclusions:
Please note that this warranty does not cover the following:
- Wearing Parts: This warranty does not cover wearing parts, including but not limited to brakes, tires, surface paint, trim strips, floor mats, and similar components. These are considered regular maintenance items and are subject to wear and tear during normal use.
- Damage Caused by Human Factors: Ecoprobikes does not guarantee damage caused by human factors, misuse, improper maintenance, accidents, unauthorized modifications, or any other actions or circumstances beyond normal intended use.
Scooter Warranty
Our scooters are sourced from trusted manufacturers to provide you with convenience and reliability. This warranty policy outlines the coverage for scooters sold by Ecoprobikes.
Warranty Period:
- Battery: 6 months
- Motor: 6 months
- Controller: 6 months
- Body frame: 12 months
Exclusions:
Please be aware that this warranty does not cover the following:
- Wearing Parts: This warranty does not cover wearing parts, including but not limited to brakes, tires, surface paint, trim strips, floor mats, and similar components. These items are considered regular maintenance items and are subject to wear and tear during normal use.
- Damage Caused by Human Factors: Ecoprobikes do not guarantee damage caused by human factors, misuse, improper maintenance, accidents, unauthorized modifications, or any other actions or circumstances beyond the normal intended use.
Submitting a Warranty Claim:
If you believe that your Ecoprobikes product is experiencing a covered issue within the specified warranty period, please follow these steps to initiate a warranty claim:
- Contact our Customer Service Team at returns@ecoprobikes.com to report the issue and provide proof of purchase.
- Our Customer Service Team will guide you through the warranty claim process, which may include providing photographs or other relevant information.
- Once your claim is approved, we will work with you to facilitate the repair or replacement of the affected components or product, as deemed necessary.
Important Notes:
- All warranty claims are subject to an evaluation by Ecoprobikes to determine if the issue is covered under this warranty policy.
- Any repairs or replacements conducted under warranty do not extend the original warranty period.
- The warranty is valid only for the original purchaser and is non-transferable.
- Ecoprobikes reserves the right to update or modify this warranty policy at any time.
We appreciate your trust in Ecoprobikes and the products we offer from various manufacturers. If you have any questions or concerns about this warranty policy, please do not hesitate to contact our Customer Service Team. Thank you for choosing Ecoprobikes!
Disclaimer: This warranty policy is provided as a general guideline and is subject to change. Please refer to the specific warranty terms and conditions provided with your Ecoprobikes product for the most accurate and up-to-date
GUNAI
Configurations
GUNAI
High-Performance Electric Motor
The GUNAI GN29 29-Inch Adult Electric Bike is equipped with a powerful 48V 750W brushless motor, delivering an impressive 50NM of torque for strong and smooth acceleration. Ideal for use as an electric mountain bike or electric dirt bike, it reaches an exhilarating top speed of 50 km/h.
GUNAI
Dual Disc Brakes
Equipped with reliable disc brakes, this bike offers consistent and powerful stopping performance in all weather conditions. Whether you're descending steep hills, riding in wet environments, or navigating busy urban streets, the disc brakes ensure quick and precise braking. Their design minimizes wear and tear, offering long-lasting performance while enhancing overall safety. This feature is particularly valuable for those who rely on their bike for commuting, touring, or tackling challenging terrains.
GUNAI
29 x 2.1 Fat Tires
With the 29 x 2.1 -inch chaoyang road tires, it ensures a comfortable ride across any terrain, providing durability and flexibility for varied cycling adventures.
GUNAI
48v 15Ah Rechargable Battery
The GN29 Electric Commuter Cruiser Bike is powered by a high-capacity 15Ah lithium battery, designed for efficiency and reliability. In pure electric mode, the bike offers an impressive range of up to 50 kilometers, making it ideal for daily commutes and errands. With pedal-assist mode activated, the range extends significantly to an outstanding 90 kilometers, providing ample support for longer journeys or adventurous rides.
GUNAI
Premium Display
The LCD screen allows real-time monitoring of riding data, including speed, battery level, mileage, and more. Even under bright sunlight, the display remains clear and easy to read.
GUNAI
Lightweight Frame Design
The 29-inch aluminum frame is engineered for strength, durability, and long-lasting performance. Its lightweight design makes handling the bike easier while maintaining exceptional stability, whether riding on city streets, rugged trails, or long-distance routes. The geometry of the frame ensures a comfortable and ergonomic riding position, accommodating riders of varying heights with ease. This sturdy build is perfect for tackling diverse terrains and ensuring rider confidence in every journey.