Product Description:
The GUNAI-Y Electric Bike is engineered for high performance and reliability with a powerful 1000W geared hub motor and 48V 18AH battery, offering a top speed of 60KM/h and a range of up to 70KM on electric mode or 90KM with pedal assist. Featuring a durable aluminum alloy frame, dual suspension, and hydraulic disc brakes, this bike ensures a smooth and comfortable ride on various terrains. The 7-speed Shimano gear system and 20"x4" fat tires provide great control, making it perfect for urban and off-road riding. With a load capacity of 150KG and suitable for riders 160-190cm, the GUNAI-Y offers exceptional power and comfort for long-distance cycling adventures.
Specifications:
- Battery: 48V 18AH
- Motor Power: 1000W Geared Hub Motor
- Max Speed: 60KM/h
- Torque: 90N·M
- Range: 50-70KM (Electric Mode), 80-90KM (Pedal Assist Mode)
- Frame Material: Aluminum Alloy
- Tire Size: 20"x4"
- Suspension: Dual Suspension
- Brakes: Hydraulic Disc Brakes
- Speed Levels: 7-Speed Shimano
- Max Load Capacity: 150KG
- Suitable Rider Height: 160-190cm
- Product Size: 180x72x123cm
- Package Size: 145.5x31x84.5cm
- Net Weight: 28KG
- Battery Weight: 4.4KG
- Charging Time: 6-7 hours
- Waterproof Level: IP5
- Display: LED Display, Metal Case
- Charger: 54.6V 2A
- Gross Weight: 42.7KG
Thank you for choosing Ecoprobikes. Here's a comprehensive guide to our order confirmation, processing, and delivery procedures to ensure a smooth and satisfying experience:
Order Confirmation and Pre-Authorization
- Initial Pre-Authorization: When you place an order, we will pre-authorize your payment card. This is a standard procedure to confirm fund availability. Rest assured, no actual charges will be applied at this stage.
- Verification of Stock: Our team will promptly verify the availability of your selected item(s). If any item is on backorder or delayed, we will immediately void the pre-authorization and notify you of the delay.
Payment Processing and Dispatch
- Finalizing Payment: Upon order confirmation, we will process the payment. Your card will be charged, and your order will be prepared for shipment.
- Preparation and Dispatch Timeline: The preparation of your order takes 3-5 working days, followed by a transit time of 2-4 business days.
Tracking and Delivery
- Tracking Information: You will receive an email with tracking details within 24 hours of your order being dispatched. This enables you to monitor the delivery progress.
- Follow-Up: In case you do not receive tracking information within 6 working days, please contact us at support@ecoprobikes.com. Our customer support team will be happy to assist you.
Handling Damages
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Inspection on Arrival: We advise you to inspect your delivery upon arrival. In the unfortunate event of receiving damaged items, please take the following steps:
- Refuse Delivery: Do not accept delivery of damaged items.
- Report Immediately: Send us clear photos of the damage to support@ecoprobikes.com. This enables us to initiate an insurance claim and address the issue promptly.
For any further inquiries or assistance regarding your order, please feel free to reach out to our customer support team. We are here to ensure your satisfaction and a seamless shopping experience with Ecoprobikes.
Ecoprobikes Warranty Policy
At Ecoprobikes, we are committed to providing high-quality products sourced from various reputable manufacturers. We stand behind the durability and performance of the products we offer. This warranty policy outlines the coverage for our range of bicycles and scooters.
Bicycle Warranty
Our bicycles are carefully selected to ensure they meet our quality standards. This warranty policy outlines the coverage for bicycles sold by Ecoprobikes.
Warranty Period:
- Battery: 12 months
- Motor: 12 months
- Controller: 12 months
- Body frame: 12 months
- Other accessories: 3 months
Exclusions:
Please note that this warranty does not cover the following:
- Wearing Parts: This warranty does not cover wearing parts, including but not limited to brakes, tires, surface paint, trim strips, floor mats, and similar components. These are considered regular maintenance items and are subject to wear and tear during normal use.
- Damage Caused by Human Factors: Ecoprobikes does not guarantee damage caused by human factors, misuse, improper maintenance, accidents, unauthorized modifications, or any other actions or circumstances beyond normal intended use.
Scooter Warranty
Our scooters are sourced from trusted manufacturers to provide you with convenience and reliability. This warranty policy outlines the coverage for scooters sold by Ecoprobikes.
Warranty Period:
- Battery: 6 months
- Motor: 6 months
- Controller: 6 months
- Body frame: 12 months
Exclusions:
Please be aware that this warranty does not cover the following:
- Wearing Parts: This warranty does not cover wearing parts, including but not limited to brakes, tires, surface paint, trim strips, floor mats, and similar components. These items are considered regular maintenance items and are subject to wear and tear during normal use.
- Damage Caused by Human Factors: Ecoprobikes do not guarantee damage caused by human factors, misuse, improper maintenance, accidents, unauthorized modifications, or any other actions or circumstances beyond the normal intended use.
Submitting a Warranty Claim:
If you believe that your Ecoprobikes product is experiencing a covered issue within the specified warranty period, please follow these steps to initiate a warranty claim:
- Contact our Customer Service Team at returns@ecoprobikes.com to report the issue and provide proof of purchase.
- Our Customer Service Team will guide you through the warranty claim process, which may include providing photographs or other relevant information.
- Once your claim is approved, we will work with you to facilitate the repair or replacement of the affected components or product, as deemed necessary.
Important Notes:
- All warranty claims are subject to an evaluation by Ecoprobikes to determine if the issue is covered under this warranty policy.
- Any repairs or replacements conducted under warranty do not extend the original warranty period.
- The warranty is valid only for the original purchaser and is non-transferable.
- Ecoprobikes reserves the right to update or modify this warranty policy at any time.
We appreciate your trust in Ecoprobikes and the products we offer from various manufacturers. If you have any questions or concerns about this warranty policy, please do not hesitate to contact our Customer Service Team. Thank you for choosing Ecoprobikes!
Disclaimer: This warranty policy is provided as a general guideline and is subject to change. Please refer to the specific warranty terms and conditions provided with your Ecoprobikes product for the most accurate and up-to-date
GUNAI
Configurations
GUNAI
High-Performance Electric Motor
The GUNAI-Y is driven by a robust 1000W motor, delivering exceptional power and efficiency. This high-performance motor provides remarkable acceleration, ensuring smooth and rapid starts, while its effortless climbing ability makes conquering steep inclines and rugged terrains a breeze.
GUNAI
Aluminum Spring Suspension Fork
The GUNAI-Y full-suspension eBike is engineered to handle a wide range of terrains, from dirt tracks and rocky trails to steep hills. Its advanced suspension system ensures smooth rides, absorbing shocks and vibrations for optimal comfort and control.
GUNAI
48v 25Ah Rechargeable Battery
The GUNAI-Y Off-Road Electric Motorcycle features a 48V 18Ah lithium battery, offering exceptional range and flexibility. When fully charged, the bike can cover up to 60km in throttle mode and an extended 90km in pedal assist mode, meeting the demands of both daily commutes and adventurous rides
GUNAI
Premium Display
The GUNAI-Y's LCD display is your on-the-go dashboard, providing essential riding information at a glance. Stay informed with real-time updates on battery level, current speed, and selected gear, ensuring a seamless and controlled riding experience. The clear and intuitive interface allows you to monitor your ride effortlessly, helping you optimize performance and plan your journey with precision.
ENGWE
Riding Modes
The GUNAI-Y is designed for adaptability and ease of use, with a 7-speed transmission, three riding modes, and five intensity levels. Its ergonomically tilted gear lever allows for better maneuverability.
GUNAI
20 * 4 Fat Tires
Equipped with 20-inch snow tires, the GUNAI-Y provides superior traction and adaptability across various terrains. The 90Nm torque delivers thrilling acceleration and responsiveness, enabling smooth rides on dirt tracks, rocky trails, or steep inclines.