Description: The HIDOES B3 is a robust fat tire electric bike designed for versatility and performance. It features a powerful 1200W motor and offers a battery range of 50-60km on pure electric power, with a pedal assist range of 70-75km. Reaching speeds of up to 28 mph, the HIDOES B3 ensures a swift and efficient ride. Its 26*4.0 tires provide excellent stability and control on various terrains.
Specifications:
- Product Name: HIDOES B3
- Product Type: Fat tire electric bike
- Tyre: 26*4.0
- Motor Power: 1200W
- Battery Range: 50-60km
- PAS Range: 70-75km
- Max Speed: 28 mph
- Charger: 48V2A /110-240V Smart Charger
- Charging Time: 6-8 hours
- Ride Mode: Pure Electric Power Driving + Pedal Assist + Pedal
- Pedal Assist: Pedal Assist System 5 Speed Level
- Max Load: 265 lbs
- Package Size: 164.5cm31cm81.5cm
- Net Weight: 83.77 lbs
- Gross Weight: 100 lbs
Thank you for choosing Ecoprobikes. Here's a comprehensive guide to our order confirmation, processing, and delivery procedures to ensure a smooth and satisfying experience:
Order Confirmation and Pre-Authorization
- Initial Pre-Authorization: When you place an order, we will pre-authorize your payment card. This is a standard procedure to confirm fund availability. Rest assured, no actual charges will be applied at this stage.
- Verification of Stock: Our team will promptly verify the availability of your selected item(s). If any item is on backorder or delayed, we will immediately void the pre-authorization and notify you of the delay.
Payment Processing and Dispatch
- Finalizing Payment: Upon order confirmation, we will process the payment. Your card will be charged, and your order will be prepared for shipment.
- Preparation and Dispatch Timeline: The preparation of your order takes 1-3 working days, followed by a transit time of 2-4 business days.
Tracking and Delivery
- Tracking Information: You will receive an email with tracking details within 24 hours of your order being dispatched. This enables you to monitor the delivery progress.
- Follow-Up: In case you do not receive tracking information within 6 working days, please contact us at support@ecoprobikes.com. Our customer support team will be happy to assist you.
Handling Damages
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Inspection on Arrival: We advise you to inspect your delivery upon arrival. In the unfortunate event of receiving damaged items, please take the following steps:
- Refuse Delivery: Do not accept delivery of damaged items.
- Report Immediately: Send us clear photos of the damage to support@ecoprobikes.com. This enables us to initiate an insurance claim and address the issue promptly.
For any further inquiries or assistance regarding your order, please feel free to reach out to our customer support team. We are here to ensure your satisfaction and a seamless shopping experience with Ecoprobikes.
Ecoprobikes Warranty Policy
At Ecoprobikes, we are committed to providing high-quality products sourced from various reputable manufacturers. We stand behind the durability and performance of the products we offer. This warranty policy outlines the coverage for our range of bicycles and scooters.
Bicycle Warranty
Our bicycles are carefully selected to ensure they meet our quality standards. This warranty policy outlines the coverage for bicycles sold by Ecoprobikes.
Warranty Period:
- Battery: 12 months
- Motor: 12 months
- Controller: 12 months
- Body frame: 12 months
- Other accessories: 3 months
Exclusions:
Please note that this warranty does not cover the following:
- Wearing Parts: This warranty does not cover wearing parts, including but not limited to brakes, tires, surface paint, trim strips, floor mats, and similar components. These are considered regular maintenance items and are subject to wear and tear during normal use.
- Damage Caused by Human Factors: Ecoprobikes does not guarantee damage caused by human factors, misuse, improper maintenance, accidents, unauthorized modifications, or any other actions or circumstances beyond normal intended use.
Scooter Warranty
Our scooters are sourced from trusted manufacturers to provide you with convenience and reliability. This warranty policy outlines the coverage for scooters sold by Ecoprobikes.
Warranty Period:
- Battery: 6 months
- Motor: 6 months
- Controller: 6 months
- Body frame: 12 months
Exclusions:
Please be aware that this warranty does not cover the following:
- Wearing Parts: This warranty does not cover wearing parts, including but not limited to brakes, tires, surface paint, trim strips, floor mats, and similar components. These items are considered regular maintenance items and are subject to wear and tear during normal use.
- Damage Caused by Human Factors: Ecoprobikes do not guarantee damage caused by human factors, misuse, improper maintenance, accidents, unauthorized modifications, or any other actions or circumstances beyond the normal intended use.
Submitting a Warranty Claim:
If you believe that your Ecoprobikes product is experiencing a covered issue within the specified warranty period, please follow these steps to initiate a warranty claim:
- Contact our Customer Service Team at returns@ecoprobikes.com to report the issue and provide proof of purchase.
- Our Customer Service Team will guide you through the warranty claim process, which may include providing photographs or other relevant information.
- Once your claim is approved, we will work with you to facilitate the repair or replacement of the affected components or product, as deemed necessary.
Important Notes:
- All warranty claims are subject to an evaluation by Ecoprobikes to determine if the issue is covered under this warranty policy.
- Any repairs or replacements conducted under warranty do not extend the original warranty period.
- The warranty is valid only for the original purchaser and is non-transferable.
- Ecoprobikes reserves the right to update or modify this warranty policy at any time.
We appreciate your trust in Ecoprobikes and the products we offer from various manufacturers. If you have any questions or concerns about this warranty policy, please do not hesitate to contact our Customer Service Team. Thank you for choosing Ecoprobikes!
Disclaimer: This warranty policy is provided as a general guideline and is subject to change. Please refer to the specific warranty terms and conditions provided with your Ecoprobikes product for the most accurate and up-to-date
HIDOES
Powerful Brushless Motor
Introducing the Hidoes B3 fat tire electric bicycle with a powerful 1200W hub motor. With its high-performance motor, you can easily tackle any hill or rough terrain. Experience the thrill of the ride with our electric fat tire bike, designed to handle even the most challenging paths.
HIDOES
Long-Lasting Battery
The Hidoes B3 fat tire electric bicycle is equipped with a 48V 17.5Ah battery, offering a long range of up to 60 miles. The large-size LCD display provides clear visibility of essential riding information, ensuring you stay informed and in control throughout your journey.
HIDOES
26"x4" Fat Tire Design
The 26"x4" fat tire design is a testament to the Hidoes B3's versatility. This robust tire profile provides enhanced traction and control, enabling you to tackle a wide array of surfaces, from rugged trails to city streets, with ease.
HIDOES
Lcd Display
The large-size LCD display on the Hidoes B3 fat tire electric bicycle provides clear visibility of essential riding information. This multi-function display allows you to easily view and control various parameters and functions, ensuring you stay informed and in control throughout your journey.
HIDOES
Oil disc brakes
Safety is paramount, and the Hidoes B3 e-bike ensures it with precision-engineered dual hydraulic disc brakes. These high-performance brakes guarantee swift and reliable stopping power, enhancing rider confidence and promoting a secure riding experience.
HIDOES
SPRING SHOCK ABSORPTION
Enjoy an unrivaled level of comfort and stability with the Hidoes B3 fat bike, thanks to its front double shock absorber. This advanced system adeptly absorbs shocks and vibrations, even on the most challenging terrains, ensuring a smooth and enjoyable ride.
HIDOES
7 SPEED GEAR SYSTEM
The Hidoes B3 e-bike features a 7-speed Shimano system, offering various speed levels to make the e-bike suitable for different riding conditions.