Description: The HIDOES BF1 is an off-road capable electric bike with robust 20"x4.0" fat tires, designed for tackling tough terrains and providing a comfortable ride. It features a powerful 750W motor and a 48V/13Ah battery, delivering a range of 25-35km and a maximum speed of 25-40 km/h. The aluminum alloy frame ensures durability while keeping the weight manageable.
Specifications:
- Model: HIDOES BF1
- Battery: 48V/13Ah
- Power: 750W
- Display Screen: Black and white LCD display
- Max Speed: 25-40 km/h
- Range: 25-35 km
- Max Load: 150 kg
- Tire Size: 20 inch (20"x4.0" Fat Tire)
- Tyre Type: Off-road air tires
- Charging Time: 5-7 hours
- Frame Material: Aluminum alloy
- Net Weight: 30.6 kg
- Gross Weight: 39.6 kg
- Package Size: 1503275 cm
- Brakes: Front and rear disc brakes
- Lights: Front LED headlights and taillights
- Adapter: Input 100-240V~50/60Hz 2.5A, Output 54.6V 2.0A
Thank you for choosing Ecoprobikes. Here's a comprehensive guide to our order confirmation, processing, and delivery procedures to ensure a smooth and satisfying experience:
Order Confirmation and Pre-Authorization
- Initial Pre-Authorization: When you place an order, we will pre-authorize your payment card. This is a standard procedure to confirm fund availability. Rest assured, no actual charges will be applied at this stage.
- Verification of Stock: Our team will promptly verify the availability of your selected item(s). If any item is on backorder or delayed, we will immediately void the pre-authorization and notify you of the delay.
Payment Processing and Dispatch
- Finalizing Payment: Upon order confirmation, we will process the payment. Your card will be charged, and your order will be prepared for shipment.
- Preparation and Dispatch Timeline: The preparation of your order takes 1-3 working days, followed by a transit time of 2-4 business days.
Tracking and Delivery
- Tracking Information: You will receive an email with tracking details within 24 hours of your order being dispatched. This enables you to monitor the delivery progress.
- Follow-Up: In case you do not receive tracking information within 6 working days, please contact us at support@ecoprobikes.com. Our customer support team will be happy to assist you.
Handling Damages
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Inspection on Arrival: We advise you to inspect your delivery upon arrival. In the unfortunate event of receiving damaged items, please take the following steps:
- Refuse Delivery: Do not accept delivery of damaged items.
- Report Immediately: Send us clear photos of the damage to support@ecoprobikes.com. This enables us to initiate an insurance claim and address the issue promptly.
For any further inquiries or assistance regarding your order, please feel free to reach out to our customer support team. We are here to ensure your satisfaction and a seamless shopping experience with Ecoprobikes.
Ecoprobikes Warranty Policy
At Ecoprobikes, we are committed to providing high-quality products sourced from various reputable manufacturers. We stand behind the durability and performance of the products we offer. This warranty policy outlines the coverage for our range of bicycles and scooters.
Bicycle Warranty
Our bicycles are carefully selected to ensure they meet our quality standards. This warranty policy outlines the coverage for bicycles sold by Ecoprobikes.
Warranty Period:
- Battery: 12 months
- Motor: 12 months
- Controller: 12 months
- Body frame: 12 months
- Other accessories: 3 months
Exclusions:
Please note that this warranty does not cover the following:
- Wearing Parts: This warranty does not cover wearing parts, including but not limited to brakes, tires, surface paint, trim strips, floor mats, and similar components. These are considered regular maintenance items and are subject to wear and tear during normal use.
- Damage Caused by Human Factors: Ecoprobikes does not guarantee damage caused by human factors, misuse, improper maintenance, accidents, unauthorized modifications, or any other actions or circumstances beyond normal intended use.
Scooter Warranty
Our scooters are sourced from trusted manufacturers to provide you with convenience and reliability. This warranty policy outlines the coverage for scooters sold by Ecoprobikes.
Warranty Period:
- Battery: 6 months
- Motor: 6 months
- Controller: 6 months
- Body frame: 12 months
Exclusions:
Please be aware that this warranty does not cover the following:
- Wearing Parts: This warranty does not cover wearing parts, including but not limited to brakes, tires, surface paint, trim strips, floor mats, and similar components. These items are considered regular maintenance items and are subject to wear and tear during normal use.
- Damage Caused by Human Factors: Ecoprobikes do not guarantee damage caused by human factors, misuse, improper maintenance, accidents, unauthorized modifications, or any other actions or circumstances beyond the normal intended use.
Submitting a Warranty Claim:
If you believe that your Ecoprobikes product is experiencing a covered issue within the specified warranty period, please follow these steps to initiate a warranty claim:
- Contact our Customer Service Team at returns@ecoprobikes.com to report the issue and provide proof of purchase.
- Our Customer Service Team will guide you through the warranty claim process, which may include providing photographs or other relevant information.
- Once your claim is approved, we will work with you to facilitate the repair or replacement of the affected components or product, as deemed necessary.
Important Notes:
- All warranty claims are subject to an evaluation by Ecoprobikes to determine if the issue is covered under this warranty policy.
- Any repairs or replacements conducted under warranty do not extend the original warranty period.
- The warranty is valid only for the original purchaser and is non-transferable.
- Ecoprobikes reserves the right to update or modify this warranty policy at any time.
We appreciate your trust in Ecoprobikes and the products we offer from various manufacturers. If you have any questions or concerns about this warranty policy, please do not hesitate to contact our Customer Service Team. Thank you for choosing Ecoprobikes!
Disclaimer: This warranty policy is provided as a general guideline and is subject to change. Please refer to the specific warranty terms and conditions provided with your Ecoprobikes product for the most accurate and up-to-date
HIDOES
Powerful Brushless Motor
The Hidoes BF1 is a folding step-thru electric bike designed for urban commuting and adventures. It features a powerful 750W motor, a 48V 13Ah battery, 20"x4" off-road tires, dual disc brakes, and a maximum speed of 25 MPH (40 km/h). The estimated range on a single charge is approximately 15.5-21.7 miles (25-35 km)
HIDOES
Long-Lasting Battery
The Hidoes BF1 E-bike boasts a high-capacity 48V 13Ah battery, providing a pure electric range of 15.5 to 21.7 miles (25 to 35 km) on a single charge. With a recharge time of just 5-7 hours, you’ll be back on the road swiftly. The removable battery design adds to its practicality, making charging and replacement a breeze
HIDOES
20"x4" Fat Tire Design
The Hidoes BF1 electric bike features 20"x4" off-road inflatable fat tires, which offer superior traction and stability on various terrains. Whether you’re navigating urban streets or off-road paths, these tires ensure a smooth and comfortable ride.
HIDOES
LED Headlight
The Hidoes BF1 electric bike prioritizes safety during low-light conditions. It features a headlight that illuminates the path ahead, ensuring visibility, and a taillight that makes you noticeable to other road users.
HIDOES
Lcd Display
The Hidoes BF1 smart electric bicycle is equipped with a multi-function display that allows you to conveniently monitor various aspects of your ride. These include single mileage, total mileage, speed display, gear display, and even cruise control settings.
HIDOES
Dual Mechanical Disc Brakes
Safety is crucial, especially when riding an electric bike. The Hidoes BF1 steps up with front and rear dual mechanical disc brakes, providing reliable and precise stopping power. Whether you’re navigating traffic or facing an emergency, these brakes have your back. Ride with confidence and peace of mind!
HIDOES
Hydraulic Front Fork Shock Absorber
The Hidoes BF1 electric bike incorporates a hydraulic front fork shock absorber, enhancing comfort during your rides. This advanced suspension system effectively absorbs bumps and shocks from rough terrain, ensuring a smoother and more pleasant experience—whether you’re navigating city streets or exploring off-road trails
HIDOES
Shimano 7-Speed Transmission
The Hidoes BF1 electric bike features a Shimano 7-speed transmission, allowing you to effortlessly adjust your speed and navigate diverse terrains. With its reliable and smooth-shifting system, you’ll enjoy precise control during your rides