Description:
The PIXAR SuperV 500W Electric Bike is engineered for performance, comfort, and reliability. Equipped with a powerful rear hub motor, high-capacity EVE lithium battery, and Shimano gearing, this e-bike provides exceptional torque, responsive pedal assist, and a smooth ride across various terrains. With an electric-only range of 40 km and pedal assist range of over 60 km, it’s ideal for commuters, adventure seekers, and long-distance riders.
Specifications:
-
Pedal Assist Range: 60+ km
-
Electric-Only Range: 40 km
-
Top Speed: 25 km/h ( unlockable option may be available depending on region )
-
Dimensions: 1453094 cm
-
Max Load: 120 kg
-
Net Weight: 46 kg
-
Torque: 55 Nm
-
Battery: EVE 48V 15.6Ah, IPX6 Waterproof, CE Certified
-
Display: 3.0" LCD Display
-
PAS Levels: 0-5 levels
-
Charger Output: 54.6V 2A with temperature control protection
-
Motor: 500W Peak Rear Hub Brushless Motor
-
Sensor: Speed Sensor
-
Rear Derailleur: Shimano 14-28T
Thank you for choosing Ecoprobikes. Here's a comprehensive guide to our order confirmation, processing, and delivery procedures to ensure a smooth and satisfying experience:
Order Confirmation and Pre-Authorization
- Initial Pre-Authorization: When you place an order, we will pre-authorize your payment card. This is a standard procedure to confirm fund availability. Rest assured, no actual charges will be applied at this stage.
- Verification of Stock: Our team will promptly verify the availability of your selected item(s). If any item is on backorder or delayed, we will immediately void the pre-authorization and notify you of the delay.
Payment Processing and Dispatch
- Finalizing Payment: Upon order confirmation, we will process the payment. Your card will be charged, and your order will be prepared for shipment.
- Preparation and Dispatch Timeline: The preparation of your order takes 1-3 working days, followed by a transit time of 2-4 business days.
Tracking and Delivery
- Tracking Information: You will receive an email with tracking details within 24 hours of your order being dispatched. This enables you to monitor the delivery progress.
- Follow-Up: In case you do not receive tracking information within 6 working days, please contact us at support@ecoprobikes.com. Our customer support team will be happy to assist you.
Handling Damages
-
Inspection on Arrival: We advise you to inspect your delivery upon arrival. In the unfortunate event of receiving damaged items, please take the following steps:
- Refuse Delivery: Do not accept delivery of damaged items.
- Report Immediately: Send us clear photos of the damage to support@ecoprobikes.com. This enables us to initiate an insurance claim and address the issue promptly.
For any further inquiries or assistance regarding your order, please feel free to reach out to our customer support team. We are here to ensure your satisfaction and a seamless shopping experience with Ecoprobikes.
Ecoprobikes Warranty Policy
At Ecoprobikes, we are committed to providing high-quality products sourced from various reputable manufacturers. We stand behind the durability and performance of the products we offer. This warranty policy outlines the coverage for our range of bicycles and scooters.
Bicycle Warranty
Our bicycles are carefully selected to ensure they meet our quality standards. This warranty policy outlines the coverage for bicycles sold by Ecoprobikes.
Warranty Period:
- Battery: 12 months
- Motor: 12 months
- Controller: 12 months
- Body frame: 12 months
- Other accessories: 3 months
Exclusions:
Please note that this warranty does not cover the following:
- Wearing Parts: This warranty does not cover wearing parts, including but not limited to brakes, tires, surface paint, trim strips, floor mats, and similar components. These are considered regular maintenance items and are subject to wear and tear during normal use.
- Damage Caused by Human Factors: Ecoprobikes does not guarantee damage caused by human factors, misuse, improper maintenance, accidents, unauthorized modifications, or any other actions or circumstances beyond normal intended use.
Scooter Warranty
Our scooters are sourced from trusted manufacturers to provide you with convenience and reliability. This warranty policy outlines the coverage for scooters sold by Ecoprobikes.
Warranty Period:
- Battery: 6 months
- Motor: 6 months
- Controller: 6 months
- Body frame: 12 months
Exclusions:
Please be aware that this warranty does not cover the following:
- Wearing Parts: This warranty does not cover wearing parts, including but not limited to brakes, tires, surface paint, trim strips, floor mats, and similar components. These items are considered regular maintenance items and are subject to wear and tear during normal use.
- Damage Caused by Human Factors: Ecoprobikes do not guarantee damage caused by human factors, misuse, improper maintenance, accidents, unauthorized modifications, or any other actions or circumstances beyond the normal intended use.
Submitting a Warranty Claim:
If you believe that your Ecoprobikes product is experiencing a covered issue within the specified warranty period, please follow these steps to initiate a warranty claim:
- Contact our Customer Service Team at returns@ecoprobikes.com to report the issue and provide proof of purchase.
- Our Customer Service Team will guide you through the warranty claim process, which may include providing photographs or other relevant information.
- Once your claim is approved, we will work with you to facilitate the repair or replacement of the affected components or product, as deemed necessary.
Important Notes:
- All warranty claims are subject to an evaluation by Ecoprobikes to determine if the issue is covered under this warranty policy.
- Any repairs or replacements conducted under warranty do not extend the original warranty period.
- The warranty is valid only for the original purchaser and is non-transferable.
- Ecoprobikes reserves the right to update or modify this warranty policy at any time.
We appreciate your trust in Ecoprobikes and the products we offer from various manufacturers. If you have any questions or concerns about this warranty policy, please do not hesitate to contact our Customer Service Team. Thank you for choosing Ecoprobikes!
Disclaimer: This warranty policy is provided as a general guideline and is subject to change. Please refer to the specific warranty terms and conditions provided with your Ecoprobikes product for the most accurate and up-to-date
PIXAR
The Shimano 7-speed
The Shimano 7-speed transmission is engineered for outstanding performance. Its powerful, lightweight construction and remarkably smooth gear changes make every ride more pleasant, allowing you to conquer all roads with ease and comfort.
PIXAR
700C*40C Fat Tires
Equipped with advanced anti-puncture technology, the 700C*40C tires virtually eliminate flats. Their durable construction and optimized tread patterns make them the perfect choice for versatile riding, providing superior safety, stability, and control whether you're commuting through the city or exploring long gravel routes.
PIXAR
Front Shock Absorber
The Super V's 100mm travel suspension uses a spring and hydraulic oil system to deliver a smooth, stable ride. Effortlessly conquer rough terrain by using the lockout knob to quickly customize and adjust stiffness to your exact needs.
PIXAR
Smart LED Display
Stay informed, rain or shine. The IPX6 waterproof LCD display clearly and reliably shows your battery status, maximum speed, and more. All the essential riding data you need, right at your fingertips.
PIXAR
Integrated Rear Light
The Super V series features a sleek, fully-integrated rear light. With its wiring embedded directly into the frame, it offers a clean look that is both practical and exceptionally safe. Perfect for the most stylish urban rides.
PIXAR
HeadLights
Ride safely at night with the modern, glare-free headlight. Powered by XTL technology and featuring a powerful 30-lux light beam, this sleek light ensures optimal visibility for both you and oncoming traffic