Description
This electric bike is designed for high performance and versatility, featuring a 6061 aluminium alloy frame for a balance of strength and lightweight construction. The bike is powered by a 500W motor, providing a maximum speed of 32 km/h. It has a 36V 15AH battery with a maximum range of 40 km in pure electric mode and 80 km when using pedal assist. The 27.5 x 2.1-inch tires offer a smooth ride on various terrains, while the adjustable front fork and seat dual suspension ensure comfort and stability.
Specifications
- Battery: 36V 15AH
- Max Speed: 32 km/h
- Max Range: 40 km in pure electric mode, 80 km in pedal assist mode
- Foldable: No
- Suspension: Adjustable Front Fork and Seat Dual Suspension
- Pedal: 5 Levels
- USB Charger: Yes
- Charging Time: 4-6 hours
- Weight: 26 kg
- Size: 1.84 x 0.6 x 1.12 m
- Motor: 500W
- Tires: 27.5 x 2.1 inch
- Shifter: Shimano 7-Speed
- Brake: Dual Disc Brakes
- Throttle: Thumb Throttle
- Frame Material: 6061 Aluminium Alloy Frame
- Display: Color LCD Display
- Payload: 150 kg
Thank you for choosing Ecoprobikes. Here's a comprehensive guide to our order confirmation, processing, and delivery procedures to ensure a smooth and satisfying experience:
Order Confirmation and Pre-Authorization
- Initial Pre-Authorization: When you place an order, we will pre-authorize your payment card. This is a standard procedure to confirm fund availability. Rest assured, no actual charges will be applied at this stage.
- Verification of Stock: Our team will promptly verify the availability of your selected item(s). If any item is on backorder or delayed, we will immediately void the pre-authorization and notify you of the delay.
Payment Processing and Dispatch
- Finalizing Payment: Upon order confirmation, we will process the payment. Your card will be charged, and your order will be prepared for shipment.
- Preparation and Dispatch Timeline: The preparation of your order takes 1-3 working days, followed by a transit time of 2-4 business days.
Tracking and Delivery
- Tracking Information: You will receive an email with tracking details within 24 hours of your order being dispatched. This enables you to monitor the delivery progress.
- Follow-Up: In case you do not receive tracking information within 6 working days, please contact us at support@ecoprobikes.com. Our customer support team will be happy to assist you.
Handling Damages
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Inspection on Arrival: We advise you to inspect your delivery upon arrival. In the unfortunate event of receiving damaged items, please take the following steps:
- Refuse Delivery: Do not accept delivery of damaged items.
- Report Immediately: Send us clear photos of the damage to support@ecoprobikes.com. This enables us to initiate an insurance claim and address the issue promptly.
For any further inquiries or assistance regarding your order, please feel free to reach out to our customer support team. We are here to ensure your satisfaction and a seamless shopping experience with Ecoprobikes.
Ecoprobikes Warranty Policy
At Ecoprobikes, we are committed to providing high-quality products sourced from various reputable manufacturers. We stand behind the durability and performance of the products we offer. This warranty policy outlines the coverage for our range of bicycles and scooters.
Bicycle Warranty
Our bicycles are carefully selected to ensure they meet our quality standards. This warranty policy outlines the coverage for bicycles sold by Ecoprobikes.
Warranty Period:
- Battery: 12 months
- Motor: 12 months
- Controller: 12 months
- Body frame: 12 months
- Other accessories: 3 months
Exclusions:
Please note that this warranty does not cover the following:
- Wearing Parts: This warranty does not cover wearing parts, including but not limited to brakes, tires, surface paint, trim strips, floor mats, and similar components. These are considered regular maintenance items and are subject to wear and tear during normal use.
- Damage Caused by Human Factors: Ecoprobikes does not guarantee damage caused by human factors, misuse, improper maintenance, accidents, unauthorized modifications, or any other actions or circumstances beyond normal intended use.
Scooter Warranty
Our scooters are sourced from trusted manufacturers to provide you with convenience and reliability. This warranty policy outlines the coverage for scooters sold by Ecoprobikes.
Warranty Period:
- Battery: 6 months
- Motor: 6 months
- Controller: 6 months
- Body frame: 12 months
Exclusions:
Please be aware that this warranty does not cover the following:
- Wearing Parts: This warranty does not cover wearing parts, including but not limited to brakes, tires, surface paint, trim strips, floor mats, and similar components. These items are considered regular maintenance items and are subject to wear and tear during normal use.
- Damage Caused by Human Factors: Ecoprobikes do not guarantee damage caused by human factors, misuse, improper maintenance, accidents, unauthorized modifications, or any other actions or circumstances beyond the normal intended use.
Submitting a Warranty Claim:
If you believe that your Ecoprobikes product is experiencing a covered issue within the specified warranty period, please follow these steps to initiate a warranty claim:
- Contact our Customer Service Team at returns@ecoprobikes.com to report the issue and provide proof of purchase.
- Our Customer Service Team will guide you through the warranty claim process, which may include providing photographs or other relevant information.
- Once your claim is approved, we will work with you to facilitate the repair or replacement of the affected components or product, as deemed necessary.
Important Notes:
- All warranty claims are subject to an evaluation by Ecoprobikes to determine if the issue is covered under this warranty policy.
- Any repairs or replacements conducted under warranty do not extend the original warranty period.
- The warranty is valid only for the original purchaser and is non-transferable.
- Ecoprobikes reserves the right to update or modify this warranty policy at any time.
We appreciate your trust in Ecoprobikes and the products we offer from various manufacturers. If you have any questions or concerns about this warranty policy, please do not hesitate to contact our Customer Service Team. Thank you for choosing Ecoprobikes!
Disclaimer: This warranty policy is provided as a general guideline and is subject to change. Please refer to the specific warranty terms and conditions provided with your Ecoprobikes product for the most accurate and up-to-date
SAMEBIKE
Powerful Brushless Motor
The powerful 500W hub motor combines convenience, eco-friendliness, and advanced technology to meet the demands of urban commuting. It offers a smooth, reliable ride, allowing you to navigate city streets with ease. Say goodbye to traffic and embrace a fun, eco-friendly commute. The default speed setting is 25 km/h, with a maximum speed of 32 km/h.
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Long-Lasting Battery
The RS-A01Pro is built for extended rides and daily commuting. With a robust 36V 15Ah battery, you can travel up to 80 km on a single charge, making it ideal for any adventure. Whether it's for work, errands, or leisure, this eco-friendly mode of transport provides both convenience and efficiency.
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Wear-Resistant Tires
The 27.5'' x 2.1" tire delivers a smooth and comfortable ride, and its wear-resistant construction makes it ideal for long journeys.
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Pedal Assist
Tackle steep slopes at your own pace with the flexibility of five levels of pedal assist.
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Central LCD Color Display
Featuring an ergonomic grip and a central LCD display, you'll have complete control and easy access to essential information. Effortlessly change gears and brake with ease, ensuring a smooth and thrilling ride. Let us take care of the adventure, while you enjoy the journey!
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Mechanical disc brakes
An e-bike with mechanical disc brakes integrates the efficiency and convenience of an electric motor with the dependable stopping power of mechanical disc brakes.
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Shimano 7 Speed Derailleur
The RS-A01 Pro provides a smooth and efficient ride thanks to its Shimano 7-speed gear shift system. With precise and adaptable gear shifting, you can effortlessly find the ideal speed for your journey.