Description
This foldable electric bike is designed for easy transportation and versatility, featuring a 6061 aluminum alloy frame for durability and lightweight performance. It is powered by a 350W motor that allows for a maximum speed of 32 km/h. The bike has 20 x 2.35-inch tires, providing stability on various terrains, and a foldable design for convenient storage. The battery is a 36V 12AH lithium-ion unit, offering a maximum range of 40 km on a single charge, with a total of 80 km when using both levels. The Shimano 7-speed shifter and mechanical disc brakes ensure smooth gear shifting and reliable braking.
Specifications
- Battery: 36V 12AH
- Max Speed: 32 km/h
- Tires: 20 x 2.35 inch
- Shifter: Shimano 7-Speed
- Brake: Mechanical Disc Brakes
- Throttle: Detachable Throttle
- Frame Material: 6061 Aluminium Frame
- Display: LCD Display
- Payload: 150 kg
- Handlebar: Adjustable
- Motor: 350W
- Max Range: 40 km per charge, total 80 km with dual levels
- Foldable: Yes
- Suspension: Front Fork and Seat Dual Suspension
- Pedal: 5 Levels
- USB Charger: Yes
- Charging Time: 4-6 hours
- Weight: 25 kg
- Folded Size: 0.8 x 0.5 x 0.6 m
Thank you for choosing Ecoprobikes. Here's a comprehensive guide to our order confirmation, processing, and delivery procedures to ensure a smooth and satisfying experience:
Order Confirmation and Pre-Authorization
- Initial Pre-Authorization: When you place an order, we will pre-authorize your payment card. This is a standard procedure to confirm fund availability. Rest assured, no actual charges will be applied at this stage.
- Verification of Stock: Our team will promptly verify the availability of your selected item(s). If any item is on backorder or delayed, we will immediately void the pre-authorization and notify you of the delay.
Payment Processing and Dispatch
- Finalizing Payment: Upon order confirmation, we will process the payment. Your card will be charged, and your order will be prepared for shipment.
- Preparation and Dispatch Timeline: The preparation of your order takes 1-3 working days, followed by a transit time of 2-4 business days.
Tracking and Delivery
- Tracking Information: You will receive an email with tracking details within 24 hours of your order being dispatched. This enables you to monitor the delivery progress.
- Follow-Up: In case you do not receive tracking information within 6 working days, please contact us at support@ecoprobikes.com. Our customer support team will be happy to assist you.
Handling Damages
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Inspection on Arrival: We advise you to inspect your delivery upon arrival. In the unfortunate event of receiving damaged items, please take the following steps:
- Refuse Delivery: Do not accept delivery of damaged items.
- Report Immediately: Send us clear photos of the damage to support@ecoprobikes.com. This enables us to initiate an insurance claim and address the issue promptly.
For any further inquiries or assistance regarding your order, please feel free to reach out to our customer support team. We are here to ensure your satisfaction and a seamless shopping experience with Ecoprobikes.
Ecoprobikes Warranty Policy
At Ecoprobikes, we are committed to providing high-quality products sourced from various reputable manufacturers. We stand behind the durability and performance of the products we offer. This warranty policy outlines the coverage for our range of bicycles and scooters.
Bicycle Warranty
Our bicycles are carefully selected to ensure they meet our quality standards. This warranty policy outlines the coverage for bicycles sold by Ecoprobikes.
Warranty Period:
- Battery: 12 months
- Motor: 12 months
- Controller: 12 months
- Body frame: 12 months
- Other accessories: 3 months
Exclusions:
Please note that this warranty does not cover the following:
- Wearing Parts: This warranty does not cover wearing parts, including but not limited to brakes, tires, surface paint, trim strips, floor mats, and similar components. These are considered regular maintenance items and are subject to wear and tear during normal use.
- Damage Caused by Human Factors: Ecoprobikes does not guarantee damage caused by human factors, misuse, improper maintenance, accidents, unauthorized modifications, or any other actions or circumstances beyond normal intended use.
Scooter Warranty
Our scooters are sourced from trusted manufacturers to provide you with convenience and reliability. This warranty policy outlines the coverage for scooters sold by Ecoprobikes.
Warranty Period:
- Battery: 6 months
- Motor: 6 months
- Controller: 6 months
- Body frame: 12 months
Exclusions:
Please be aware that this warranty does not cover the following:
- Wearing Parts: This warranty does not cover wearing parts, including but not limited to brakes, tires, surface paint, trim strips, floor mats, and similar components. These items are considered regular maintenance items and are subject to wear and tear during normal use.
- Damage Caused by Human Factors: Ecoprobikes do not guarantee damage caused by human factors, misuse, improper maintenance, accidents, unauthorized modifications, or any other actions or circumstances beyond the normal intended use.
Submitting a Warranty Claim:
If you believe that your Ecoprobikes product is experiencing a covered issue within the specified warranty period, please follow these steps to initiate a warranty claim:
- Contact our Customer Service Team at returns@ecoprobikes.com to report the issue and provide proof of purchase.
- Our Customer Service Team will guide you through the warranty claim process, which may include providing photographs or other relevant information.
- Once your claim is approved, we will work with you to facilitate the repair or replacement of the affected components or product, as deemed necessary.
Important Notes:
- All warranty claims are subject to an evaluation by Ecoprobikes to determine if the issue is covered under this warranty policy.
- Any repairs or replacements conducted under warranty do not extend the original warranty period.
- The warranty is valid only for the original purchaser and is non-transferable.
- Ecoprobikes reserves the right to update or modify this warranty policy at any time.
We appreciate your trust in Ecoprobikes and the products we offer from various manufacturers. If you have any questions or concerns about this warranty policy, please do not hesitate to contact our Customer Service Team. Thank you for choosing Ecoprobikes!
Disclaimer: This warranty policy is provided as a general guideline and is subject to change. Please refer to the specific warranty terms and conditions provided with your Ecoprobikes product for the most accurate and up-to-date
SAMEBIKE
Powerful Brushless Motor
The high-performance 350W motor, with its lightweight and compact design, delivers remarkable speed and acceleration while maintaining efficiency. The default speed setting is 25 km/h, ensuring a balanced and efficient ride.
SAMEBIKE
Removable Long-Lasting Battery
Our batteries are lightweight and easy to install, perfect for city riding and commuting. The robust construction ensures they can handle long distances and frequent use, with a capacity of 36V 12AH, supporting a range of up to 40 km on pure electric and another 40 km in assist mode per charge.
SAMEBIKE
Dual Suspension Systems
A dual-suspension system offers a smooth and comfortable ride on rough or uneven terrain. A double-suspension electric bicycle typically has a frame with both front and rear suspension to absorb shocks and bumps, ensuring a stable and enjoyable cycling experience.
SAMEBIKE
Fat Tyre Capability
Thicker and wider tires offer increased resistance to punctures, while fluorescent reflective strips on the tire edges enhance visibility, making night riding safer.
SAMEBIKE
Lcd Display
Real time display providing easy access to essential ride data, including speed, battery levels, and distance travelled, ensuring you stay informed while maintaining focus on the road, offering a seamless and enjoyable riding experience.
SAMEBIKE
Mechanical disc brakes
provides an enhanced braking performance and durability, ensuring a safer ride.
SAMEBIKE
Folding & Portable
Its lightweight and quick-folding design allows it to be stored in a car trunk or tucked into a corner. You can even pick it up with one hand, making it convenient to carry and take with you wherever you go.