Description
This high-performance electric bike is designed for speed and durability, featuring a 6061 aluminium alloy frame. The bike is equipped with a powerful 750W motor, allowing it to reach a maximum speed of 45 km/h. The 48V 14AH battery provides a range of 55 km in pure electric mode, with an extended range of 110 km in pedal assist mode. It has an adjustable front fork and tube suspension, offering a smooth and comfortable ride. The 26 x 3-inch tires ensure excellent stability and traction on various terrains.
Specifications
- Battery: 48V 14AH
- Max Speed: 45 km/h
- Max Range: 55 km in pure electric mode, 110 km in pedal assist mode
- Foldable: No
- Suspension: Adjustable Front Fork and Tube Suspension
- Pedal Assist: 5 Levels
- USB Charger: Yes
- Charging Time: 4-6 hours
- Weight: 32 kg
- Size: 1.87 x 7.45 x 1.19 m
- Motor: 750W
- Tires: 26 x 3 inch
- Shifter: Shimano 7-Speed
- Brake: Dual Disc Brakes
- Throttle: Thumb Throttle
- Frame Material: 6061 Aluminium Alloy Frame
- Display: Color LCD Display
- Payload: 150 kg
Thank you for choosing Ecoprobikes. Here's a comprehensive guide to our order confirmation, processing, and delivery procedures to ensure a smooth and satisfying experience:
Order Confirmation and Pre-Authorization
- Initial Pre-Authorization: When you place an order, we will pre-authorize your payment card. This is a standard procedure to confirm fund availability. Rest assured, no actual charges will be applied at this stage.
- Verification of Stock: Our team will promptly verify the availability of your selected item(s). If any item is on backorder or delayed, we will immediately void the pre-authorization and notify you of the delay.
Payment Processing and Dispatch
- Finalizing Payment: Upon order confirmation, we will process the payment. Your card will be charged, and your order will be prepared for shipment.
- Preparation and Dispatch Timeline: The preparation of your order takes 1-3 working days, followed by a transit time of 2-4 business days.
Tracking and Delivery
- Tracking Information: You will receive an email with tracking details within 24 hours of your order being dispatched. This enables you to monitor the delivery progress.
- Follow-Up: In case you do not receive tracking information within 6 working days, please contact us at support@ecoprobikes.com. Our customer support team will be happy to assist you.
Handling Damages
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Inspection on Arrival: We advise you to inspect your delivery upon arrival. In the unfortunate event of receiving damaged items, please take the following steps:
- Refuse Delivery: Do not accept delivery of damaged items.
- Report Immediately: Send us clear photos of the damage to support@ecoprobikes.com. This enables us to initiate an insurance claim and address the issue promptly.
For any further inquiries or assistance regarding your order, please feel free to reach out to our customer support team. We are here to ensure your satisfaction and a seamless shopping experience with Ecoprobikes.
Ecoprobikes Warranty Policy
At Ecoprobikes, we are committed to providing high-quality products sourced from various reputable manufacturers. We stand behind the durability and performance of the products we offer. This warranty policy outlines the coverage for our range of bicycles and scooters.
Bicycle Warranty
Our bicycles are carefully selected to ensure they meet our quality standards. This warranty policy outlines the coverage for bicycles sold by Ecoprobikes.
Warranty Period:
- Battery: 12 months
- Motor: 12 months
- Controller: 12 months
- Body frame: 12 months
- Other accessories: 3 months
Exclusions:
Please note that this warranty does not cover the following:
- Wearing Parts: This warranty does not cover wearing parts, including but not limited to brakes, tires, surface paint, trim strips, floor mats, and similar components. These are considered regular maintenance items and are subject to wear and tear during normal use.
- Damage Caused by Human Factors: Ecoprobikes does not guarantee damage caused by human factors, misuse, improper maintenance, accidents, unauthorized modifications, or any other actions or circumstances beyond normal intended use.
Scooter Warranty
Our scooters are sourced from trusted manufacturers to provide you with convenience and reliability. This warranty policy outlines the coverage for scooters sold by Ecoprobikes.
Warranty Period:
- Battery: 6 months
- Motor: 6 months
- Controller: 6 months
- Body frame: 12 months
Exclusions:
Please be aware that this warranty does not cover the following:
- Wearing Parts: This warranty does not cover wearing parts, including but not limited to brakes, tires, surface paint, trim strips, floor mats, and similar components. These items are considered regular maintenance items and are subject to wear and tear during normal use.
- Damage Caused by Human Factors: Ecoprobikes do not guarantee damage caused by human factors, misuse, improper maintenance, accidents, unauthorized modifications, or any other actions or circumstances beyond the normal intended use.
Submitting a Warranty Claim:
If you believe that your Ecoprobikes product is experiencing a covered issue within the specified warranty period, please follow these steps to initiate a warranty claim:
- Contact our Customer Service Team at returns@ecoprobikes.com to report the issue and provide proof of purchase.
- Our Customer Service Team will guide you through the warranty claim process, which may include providing photographs or other relevant information.
- Once your claim is approved, we will work with you to facilitate the repair or replacement of the affected components or product, as deemed necessary.
Important Notes:
- All warranty claims are subject to an evaluation by Ecoprobikes to determine if the issue is covered under this warranty policy.
- Any repairs or replacements conducted under warranty do not extend the original warranty period.
- The warranty is valid only for the original purchaser and is non-transferable.
- Ecoprobikes reserves the right to update or modify this warranty policy at any time.
We appreciate your trust in Ecoprobikes and the products we offer from various manufacturers. If you have any questions or concerns about this warranty policy, please do not hesitate to contact our Customer Service Team. Thank you for choosing Ecoprobikes!
Disclaimer: This warranty policy is provided as a general guideline and is subject to change. Please refer to the specific warranty terms and conditions provided with your Ecoprobikes product for the most accurate and up-to-date
SAMEBIKE
Powerful Brushless Motor
Whether you're leisurely cruising through city streets or seeking an adrenaline rush on open roads, the 750W hub motor gives you the flexibility to adjust your ride. It's not just about reaching your destination; it's about enjoying every moment of the journey. The default speed setting is 25 km/h, with a maximum speed of 45 km/h.
SAMEBIKE
Robust Rear Rack
Built to handle your cargo needs with ease. Whether it's groceries, backpacks, or gear for your outdoor adventures, this reinforced rear rack provides ample space and durability for all your essentials.
SAMEBIKE
Long-Lasting Battery
Prepare for a seamless experience and enduring power with our 48V 14AH Hidden Design Battery. In pure electric mode, you can travel up to 55 km on a single charge. If you need assistance, switch to assist mode and enjoy an impressive range of over 100 km. Whether you're commuting daily or heading out on weekend adventures, this battery has you covered.
SAMEBIKE
Wear-Resistant Tires
Conquer any terrain effortlessly with 3-inch fat tires, delivering outstanding stability and grip. These tires ensure a smooth ride, regardless of the surface, making every journey a breeze.
SAMEBIKE
LCD Color Display
Curious about your current speed? The battery's power level? The motor's output? Which gear you're in? Or how far you've traveled? This 4-inch large display keeps you informed at all times, providing all the essential data at a glance.
SAMEBIKE
Mechanical disc brakes
It delivers exceptional braking performance and durability, ensuring a safe riding experience.
SAMEBIKE
Shimano 7 Speed Derailleur
The Shimano 7-speed system allows you to customize your ride's performance. With more gears, you get increased torque for challenging uphill climbs and greater pedal control at higher speeds.